kestrell: (Default)
[personal profile] kestrell
Have you ever gone to a company's website and had to click through half a dozen pages just to find the customer service number, or totally failed to find the phone number at all?
This website lists a vast collection of customer services numbers for almost any major company you can think of, and it also provides a search feature.
https://gethuman.com/

Date: 2022-10-28 07:02 pm (UTC)
duskpeterson: The lowercased letters D and P, joined together (Default)
From: [personal profile] duskpeterson

Ooo. Thanks for posting that.

Date: 2022-11-11 05:10 pm (UTC)
jesse_the_k: Text: "backbutton > wank / true story" with left arrow button (Back better than wank)
From: [personal profile] jesse_the_k

Brilliant! Also lovely name.

Also also -- they have a "save the line" service. You give 'em your phone number, they wait, and call you back when the CS person finally shows up. As they say

We built this free tool for customers to skip past phone menus and long waits. We hope you like it! We are often asked why and how we do this, and the answer is easy. For one, we don't think that you should have to wait on hold for long periods of time to talk to organizations you do business with. As for how, the calls are expensive for us to make, but as you can see we offset that cost by showing advertisements on this website. We hope this saves you some time! https://gethuman.com/call-back

On the plus side -- cool! On the minus side, they now have your phone number and know which service you contacted.

Edited (more data) Date: 2022-11-11 05:14 pm (UTC)

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