How to wreak confusion: say something nice

[kestrell]

I just spent ten minutes on hold so that I could tell the manager of a customer service person that I thought he did an amazingly quick and efficient job resolving my issue. The manager sounded really confused, but said the customer service person would receive a spirit card. I have no idea what a spirit card is--my preference would be that it's a postcard with a ghost attached--but I am inordinately pleased that I did a good deed and simultaneously instigated confusion. I will have to do this more often.

Comments

[jesse_the_k]

Yes, it does confuse the hell out of them.

In fact Mark Twain said the inverse of this: "Always do right. This will gratify some people and astonish the rest."

I think a spirit card should be a portable bar. Add water and you'll get drunk.

But I bet the "spirit" in question is team spirit, as exemplified by the "spirit days" for high school football teams.