Free downloadable informational brochure on access issues for computer support staff

[kestrell]

From the announcement posted to mailing lists:

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EASI (Equal Access to Software and Information) has just created a short
pamphlet to help computer support staff who work, at least periodically, with students with disabilities. Frequently these staff have little
experience working with this population, and this 7-page pamphlet strives to make the interaction less stressful for the staff and more helpful for the students.

Here are the topics covered in the pamphlet:

COMPUTER SUPPORT STAFF TIPS FOR DISABILITY ETIQUETTE
Introduction Your attitude can make a big difference
Tips on dealing with people with disabilities
General tips
Some Helpful tips for specific disability types
Visual Impairments
Hearing Impairments
Mobility Impairments
Upper body motor impairments
Learning and cognitive Disabilities
Finding resources
Note on service dogs

It can be downloaded free from the Internet and shared with your colleagues:
http://easi.cc/zip/computer-support-staff.zip

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