Kes: I've served with Crystal on a health care equity committee for three years, and listening to her speak of her experiences during the pandemic has been truly unbelievable. She spends hours every day either attempting to get the medical supplies she needs, or attempting to appeal when her requests get denied by health insurance. At one point, a request for a smart plug got denied as a luxury.
https://www.washingtonpost.com/health/2022/03/29/pandemic-chronically-ill-disabled-supply-shortage/
https://www.washingtonpost.com/health/2022/03/29/pandemic-chronically-ill-disabled-supply-shortage/