May. 9th, 2019

kestrell: (Default)
My new iPhone arrived on Tuesday morning and I have to admit, I am truly impressed by the level of accessibility offered in both iOS and Apple as a company. The least accessible part of the whole process of purchasing, receiving, and getting the iPhone running and registered was finding the link to purchase the phone I wanted from the Apple Website.

Full disclosure: I had sighted help with that part and with a couple otherparts of the process, such as getting Siri started and registering the phone. However, Apple provides a service which is particularly useful for users with disabilities: as soon as Apple is alerted that your phone has been delivered--and the user will also get an alert for this--an email gets sent to the user's mailbox with a link to schedule time with a live Apple tech support person who can assist the user through the starting and registering process, including turning on the phone's accessibility features and transferring information from a previous phone to the new phone.

Once the phone is charged and on and Siri has been turned on, the user can tell Siri to turn on Voiceover, the iOS screen reader and, with the use of both Siri and Voiceover, it's relatively easy to learn a number of the most basic tasks from the first day.
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